Chapel Court

Chapel Court is a Grade II listed 19th century building, which has converted into apartments. Impressed with the standard of work carried out on similar properties, HML Property Management again hired Complete Roofing Systems to re-slate the building’s 500 sq m roof, which had been leaking for many years.

The building is fully occupied and having been instructed to go ahead with the works within days of the Covid-19 lockdown, the team managed several challenges during the 10-week project.


After stripping the existing slates, we found that one of the longstanding leaks had rotted the timber in both the gutters and the spars, which needed to be completely replaced before slating could begin.

Using 13,000 traditional Welsh slates, we then reinstated the roof covering, including to the valley gutters, land gutters, hips, top and side abutments. We also repaired the chimney and replaced the lead gutters.


HML Property Management

Project Location

Macclesfield, Cheshire

Roof Type





  • BS5534 sorted and graded battens
  • BMI Redland Spirtech 400 2S heavy-duty breathable underlay
  • New Welsh slate tiles supplied by Yates & Company
  • Lead in appropriate codes
  • Full installation to BS5534 standards

Project challenges

As the building was fully occupied during the works due to some residents shielding and many others working from home, the residents’ safety and comfort was our utmost priority. Careful site management was critical to minimising disruption and ensuring convenient and safe access to the building.

In such unusual circumstances, the relationship between our site operatives and the residents was key to success. The team regularly updated and reassured the residents to ensure they were aware of the programme and all their concerns had been resolved.

Working during the pandemic

In addition to working on an occupied building, Covid-19 presented more health and safety challenges.

After careful consideration of advice from the Construction Leadership Council and Build UK, as well as consulting with the client, our senior management team decided that work could be carried out safely.

The project team implemented new Site Operating Procedures (SOP) developed by the Construction Leadership Council for Covid-19, which are based on Public Health England guidelines and include protocols for social distancing on site. At the time, we were also the first roofing contractor in the UK to have all our Site Supervisors undertake the new Ofqual accredited Covid Marshall course, such was our commitment to working safely and protecting our clients.

Operatives were given toolbox talks on these new SOPs, with breaks staggered to minimise the number of individuals using the site cabin and hand sanitiser, plus soap and water, was made available. In addition to a full-time Site Manager, a third party Health and Safety Auditor was also employed by us to carry out regular inspections throughout the project.

A roof that will last generations

The project was delivered on time and within budget despite the limitations of the lockdown. The combination of an adaptable site team, communication and strong relationships ensured the project was highly successful in extremely difficult circumstances. The result is an aesthetically pleasing roof that is in keeping with the building’s rich heritage and will last generations.

Visit our leadwork and slating pages for more information on the services we offer.

What the client said

We are delighted with the quality and finish of the works undertaken by the team at CRS. The Welsh slate looks fabulous and the leadwork demonstrates skill seldom found these days. The firm also showed old fashioned courtesy when dealing with the residents of the building, even down to giving gifts of chocolates and cards to all of them at the end of the job and they were delighted to receive something so unexpected!

Phil DarlingtonHML Group
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    What our customers have to say...

    CRS has worked with MCR now for the past two years on a huge variety of different jobs. At all times I have found the firm to deliver, to be responsive and to be team players. Construction as you know can throw up a variety of issues due to many trades working together and CRS is adept at tackling these challenges. Our latest work together has a value of £340k for a new build in Alderley Edge in Cheshire, during which CRS demonstrated specific expertise in a single ply system cut to fall, plus relevant insulation compliant with Part L together with a specialist finish to the front of the building. This showed particular skill and team work with other trades.

    Will JonesProject Manager, MCR Group

    I have recently worked with CRS on a £600k re-roofing project which consisted of the replacement of lightweight metal roofing to 3no. 11 storey tower blocks, the project was both technically challenging and extremely difficult to deliver. CRS were professional in their approach and a pleasure to deal with. I would be happy to work with CRS again in the future.

    Alex HowleyCommercial Manger, Seddon

    I’m pleased to endorse the services of CRS wholeheartedly. We’ve used CRS now for several years and over that time, an approximate spend of £3M. In all our dealings with CRS I’ve found the firm and its personnel (both operations and accounts) to be both professional, courteous and collaborative. I think its also worth noting that the H&S provision by CRS has always been not just compliant, but exceeding it and personal visits to site by the firms SHEQ Officer have been both welcome and reassuring during the works. I would recommend CRS to any firm and would be happy for any of CRS prospective clients to call me directly on the subject

    Chris MeliaManaging Director CTM Management (Aldi Stores Ltd Project Management)

    CRS have worked in partnership with Mears for over 10 years on a variety of projects including new work, refurbishment and repairs. The majority of these works have been undertaken for local authority clients including Warrington, Edinburgh, Manchester and Newcastle to name a few.

    CRS’s most recent project for Mears Warrington is a large strip and steel re-sheet of a building (ongoing) and the value of works undertaken since our relationship began is now into the millions of pounds. At no time have we had any concerns about CRS and in all our dealings with the company, we have found them to be responsive and professional at all times, putting customer service and health and safety at the forefront of everything they do…Confidence in the contractor in this respect is of the utmost importance from our perspective. CRS delivers constantly on this critical aspect of the built environment and I am happy to endorse the company, its people, and its working practices.

    James KerriganGeneral Manager, Mears

    Just dropping you a line to say a big thank you for supplying me with a really conscientious and professional installation crew. I have given my personal thanks to the team on the job and I look forward to working with your team again.

    Giusto ProvenzanoSite Manager, Aldi Plympton

    We have worked with CRS for well over 10 years. The service, quality, aftercare and reporting service provided constantly exceed expectation. Most recently we worked with CRS at one of our Northern sites. The works comprised of a full overclad of the existing roof plus the installation of additional translucent sheets to allow for greater light penetration into the workshop area. The installation had to be completed within standard working hours in a busy industrial site which demanded next to no interruptions to their day to day operations and the works were valued at c£120,000.00. Despite the demanding site, CRS completed the work without fuss and with the degree of courtesy and professionalism we have to come to expect as standard.

    Ashtead Plant Hire Company Ltd