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Contracts Manager

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Contracts Manager

Complete Roofing Systems is a Nationwide Top 10 roofing and cladding company based in Warrington. As our blue-chip client base continues to grow, we are looking for three highly motivated, ambitious Contracts Managers to join our team.

This is a full-time, permanent position.

Purpose of the Role

The Contracts Manager is responsible for the timely delivery of projects within budget whilst maintaining project margin.  Paramount to the role is to ensure the highest possible standards of Safety, Health, Environmental and Quality of installation to ensure a defect-free, on-time handover to the client.

Key to the role is the relationship between the firm and its clients. The Contracts Manager is a key bridge to ensure that relations between the two parties are professional, effective and the firm’s reputation is maintained at all times. It also highlights the firm’s SHEQ capabilities as the conduit between the office and site.

The Contracts Manager will promote teamwork at all times, with a commitment to the provision of an efficient and effective service. CRS has blue-chip clients including household brands and the safe and efficient delivery of jobs ensures we have successfully retained those clients.

Reporting / Relationships

The Contracts Manager reports to the Contracts Director.  The role involves liaison with internal staff (purchasing, finance etc) plus multiple external parties including but not limited to clients and suppliers. The relationships with site, labour, clients and other stakeholders are key to success.

Roles and Responsibilities

Programme Planning:

  • Plan projects to ensure they are programmed to a level of detail necessary for the site team to deliver the job without delays or financial issue
  • Ensure procurement (via the Purchasing Manager) and reconciliation of materials is carried out in accordance with company procedures to best value and to prevent delays
  • Ensure site team compliance with Company commercial policies and procedures
  • Attend tender handover meetings and deliver pre-start meetings to the site team
  • Ensure a commercial plan and end-of-life forecast is in place and monitored monthly for the successful commercial delivery of the project (working with commercial and finance depts)
  • Produce and analyse quality reports, updated costs and forecasts
  • Ensure correct commercial engagement of subcontractors including labour
  • Promptly and appropriately deal with CVI’s ensuring that the client has signed off prior to materials being ordered and work being commenced/changed to ensure no “at risk” sales
  • Work with the QS and Finance team to ensure applications for payment are timely and accurate
  • Ensure handovers and hand backs to sales are appropriately completed
  • Ensure weekly reviews of progress, budget resources and forward planning are carried out
  • Attend internal and external meetings and ensure the production of accurate records of any discussions and actions
  • Ensure timely management of both temporary and permanent design to meet the requirements of each project
  • Identification, analysis and allocation of labour (including timesheets sign-off)

Safety, Health, Quality & Environment:

  • By example, set the highest possible standards of leadership in the promotion of HS&E procedures and best practices, ensuring compliance with company procedures and legal obligations
  • Writing RAMS to comply with the company management suite and all relevant legislation
  • Allocate HS&E responsibilities and duties for site personnel, check understanding and provide training as necessary (via Helpdesk and Officer Services Lead)
  • Maintain and manage construction sites and subcontractors, ensuring all subcontractors follow CRS procedures and processes
  • Work with the company’s external H&S advisors and auditors
  • Oversee and ensure that HSE and other legislative-related documents are kept up to date and undertake site inspections, ensuring that audits and reports are produced, liaising with the necessary parties and the Contracts Director
  • Ensure all activities are managed and take place in line with relevant legislation, to ensure the highest standards of safety of all employees at all times
  • Other ad hoc tasks commensurate with the post
  • Defect-free installations
  • All manufacturer systems/installation instructions are adhered to
  • British Standards are followed at all times

Key Objectives

  • Adherence to all project deadlines
  • Ensure budgets for all elements are met (or improved upon)
  • Ensure applications for payment are correctly forecasted (with Finance and Commercial) and produced to ensure timely invoicing
  • Projects are delivered as defect-free as is possible
  • Company reputation and client relationships are maintained, developed and improved
  • Projects all adhere to all SHEQ requirements and delivered without incident
  • Files are kept up to date and electronic filing is structured appropriately to ensure ease of use and robust security
  • Effective sharing of relevant and appropriate information with other departments
  • Professional reporting and communications
  • GDPR is adhered to at all times
  • Self-skills are improved (training including management training is provided)


  • More important than years of experience is a cultural fit, attitude, work ethic and ability to work with varying types of people, from site to senior personnel on the client side. Strong knowledge of roofing systems is a must, but there is no requirement to have knowledge of all disciplines. Jobs will be allocated based on expertise with relevant clients and disciplines and there will be job learning and manufacturer training where required.
  • You MUST be commercially aware and used to working to specific budgets and within a process-driven environment. CRS is a growing business and as such, process improvement and contributions to ongoing efficiency are imperative. You must be used to working with QS’s (both client and specialist sides) and have a strong knowledge of H&S practice in the industry

Skills and Qualifications

  • Current SMSTS
  • H&S qual, preferably IOSH (Managing Safely or similar)
  • Other relevant tickets/qualifications
  • CSCS card

Salary and Package

  • Salary is at the upper end of the market rate for the right individual
  • Private Healthcare (for you and your dependents)
  • Life insurance (4X salary)
  • A company vehicle (or car allowance) is a necessity rather than a benefit and either will be provided
  • 25 days holiday pa
  • Discretionary bonus (based on company and personal performance)

How to apply

To apply, please email amanda.norris@completeroofingsystems.co.uk with your CV, along with your contact details.

CRS is an equal opportunities employer.

We respect the role agencies play in the industry but our recruitment is now in-house and we do not wish to engage with agencies for these roles.

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